FAQ

FAQ – Lujo Decor & Finishes

Frequently Asked Questions

Find quick answers about our products, orders, and services. Still need help? Our team is happy to assist.

What type of products do you sell?

We specialize in premium décor products — luxury wall finishes, designer paints, chandeliers, furniture, and modern home accessories. Every item reflects our commitment to quality and style.

How can I place an order?

Simply browse our online store, add items to your cart, and checkout securely. You can also reach out to us for custom or bulk orders — we’ll guide you through every step.

Do you offer delivery services?

Yes, we deliver nationwide across Nigeria and offer international shipping on request. Our logistics partners ensure fast, safe, and reliable delivery every time.

What if I receive a damaged or wrong item?

If your order arrives damaged or incorrect, contact us within 48 hours. We’ll quickly arrange a replacement or return — your satisfaction is our priority.

What payment methods do you accept?

We accept secure payments via bank transfer, debit/credit cards, and trusted local gateways. All transactions are encrypted for your safety.

Can I get help choosing products?

Of course! Our design team is always available to help you choose finishes and textures that complement your style. Contact us via WhatsApp or through our Contact Page.

Do you handle large or custom projects?

Yes — we collaborate with homeowners, architects, and developers on large-scale and custom projects. Whether residential or commercial, we’ll deliver finishes that match your vision.

Still have questions?

Reach our support team anytime at info@lujodecor.com or message us on WhatsApp for fast assistance.